# FreshserviceApi

import StarterToolInfo from "@/app/_components/starter-tool-info";
import ToolInfo from "@/app/_components/tool-info";
import Badges from "@/app/_components/badges";
import TabbedCodeBlock from "@/app/_components/tabbed-code-block";
import TableOfContents from "@/app/_components/table-of-contents";
import ToolFooter from "@/app/_components/tool-footer";
import { Callout } from "nextra/components";

<ToolInfo
  description="Tools that enable LLMs to interact directly with the Freshservice API."
  author="Arcade"
  authType="API Key"
  versions={["0.1.0"]}
/>

<Badges repo="arcadeai/arcade_freshservice_api" />

<StarterToolInfo toolkitName="FreshserviceApi" />

The FreshserviceApi MCP Server offers a comprehensive set of tools for interacting with Freshservice programmatically. Build agents and AI apps to:

- Manage organizational data: list, view, create/ delete, and inspect departments/locations/vendors/products/agent groups.
- Manage assets and inventory: list asset types, assets, components, installed software, contracts, and asset-related fields; add/update/delete components.
- Manage software & licenses: list software, application details, installations, and licenses.
- Manage service catalog & knowledge base: list and view service items, catalog fields, solution articles/folders/categories; create/update/delete solution content and folders.
- Manage users & agents: list, view, convert, merge, and delete requesters and agents; access requester/agent fields and onboarding requests.
- Manage tickets & related data: list tickets, fetch ticket details, conversations, tasks, time entries, and remove/restore tickets or conversations.
- Manage changes, problems, releases, and projects: list and retrieve change/problem/release/project records; manage notes, tasks, time entries, and delete/archive/restore items.
- Manage CSAT, canned responses, announcements, and purchase orders: list/view/activate/deactivate/delete surveys; manage canned responses and folders; list announcements and purchase orders.
- Retrieve configuration & metadata: fetch business hours, form fields (change/release), asset/component fields, requester/agent fields, departments/locations/products structure and more.

Use these endpoints to automate administration, asset lifecycle, ITSM workflows, reporting, and knowledge/cataglog maintenance within Freshservice.

## Available Tools

<TableOfContents
  headers={["Tool Name", "Description"]}
  data={[
    [
      "FreshserviceApi.GetFreshserviceDepartments",
      "Retrieve all departments from Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveDepartmentDetails",
      "Retrieve department details using department ID.",
    ],
    [
      "FreshserviceApi.DeleteDepartment",
      "Delete a department from Freshservice by ID.",
    ],
    [
      "FreshserviceApi.GetDepartmentFields",
      "Retrieve department or company fields from Freshservice.",
    ],
    [
      "FreshserviceApi.ListFreshserviceAgentGroups",
      "Retrieve a list of all Agent Groups in Freshservice.",
    ],
    [
      "FreshserviceApi.GetAgentGroupInfo",
      "Retrieve details of a Freshservice agent group by ID.",
    ],
    [
      "FreshserviceApi.DeleteAgentGroup",
      "Delete an agent group in Freshservice by ID.",
    ],
    [
      "FreshserviceApi.ListAllProducts",
      "Retrieve a comprehensive list of products from Freshservice.",
    ],
    [
      "FreshserviceApi.GetProductDetails",
      "Retrieve a specific Product from the Product Catalog.",
    ],
    [
      "FreshserviceApi.DeleteProduct",
      "Delete a product from the Freshservice catalog.",
    ],
    [
      "FreshserviceApi.GetBusinessHoursConfigs",
      "Retrieve a list of all Business Hours configurations from Freshservice.",
    ],
    [
      "FreshserviceApi.GetBusinessHoursConfig",
      "Retrieve Freshservice Business Hours configuration by ID.",
    ],
    [
      "FreshserviceApi.GetAllLocations",
      "Retrieve a list of all locations in Freshservice.",
    ],
    [
      "FreshserviceApi.FetchLocationDetails",
      "Retrieve details of a specific location by ID.",
    ],
    [
      "FreshserviceApi.DeleteExistingLocation",
      "Deletes an existing location from Freshservice.",
    ],
    [
      "FreshserviceApi.FetchAllVendors",
      "Retrieve and list all vendors from Freshservice.",
    ],
    [
      "FreshserviceApi.GetVendorDetails",
      "Retrieve details of a specific vendor by ID.",
    ],
    [
      "FreshserviceApi.DeleteExistingVendor",
      "Delete an existing vendor in Freshservice.",
    ],
    [
      "FreshserviceApi.GetAssetTypes",
      "Retrieve all asset types from Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveAssetType",
      "Retrieve details of a specific asset type by ID.",
    ],
    [
      "FreshserviceApi.DeleteAssetType",
      "Delete an existing asset type in Freshservice.",
    ],
    [
      "FreshserviceApi.GetAssetFields",
      "Retrieve asset fields for a specific asset type.",
    ],
    [
      "FreshserviceApi.GetComponentTypes",
      "Retrieve all component types in Freshservice.",
    ],
    [
      "FreshserviceApi.GetAssetList",
      "Retrieve a list of all assets from Freshservice.",
    ],
    [
      "FreshserviceApi.GetAssetDetails",
      "Retrieve details of a specific asset by ID.",
    ],
    [
      "FreshserviceApi.DeleteAsset",
      "Delete an existing asset in Freshservice.",
    ],
    [
      "FreshserviceApi.ListInstalledSoftware",
      "Retrieve all software installed on a specific device.",
    ],
    [
      "FreshserviceApi.ListAssetRequests",
      "Retrieve all requests linked to a specific asset.",
    ],
    [
      "FreshserviceApi.GetAssetContracts",
      "Retrieve all contracts linked to a specific asset.",
    ],
    [
      "FreshserviceApi.GetDeviceComponents",
      "Retrieve all components of a specified device.",
    ],
    [
      "FreshserviceApi.AddAssetComponent",
      "Add a new component to an existing asset.",
    ],
    ["FreshserviceApi.UpdateAssetComponent", "Update a component in an asset."],
    [
      "FreshserviceApi.DeleteAssetComponent",
      "Delete a specific component from an asset.",
    ],
    [
      "FreshserviceApi.GetSoftwareList",
      "Retrieve all software applications in Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveSoftwareApplication",
      "Retrieve a specific software application from Freshservice.",
    ],
    [
      "FreshserviceApi.GetSoftwareInstallationList",
      "Retrieve a list of devices where specified software is installed.",
    ],
    [
      "FreshserviceApi.GetApplicationLicenses",
      "Retrieve licenses linked to a specific software application.",
    ],
    [
      "FreshserviceApi.GetAllCsatSurveys",
      "Retrieve a list of all CSAT surveys in Freshservice.",
    ],
    [
      "FreshserviceApi.GetCsatSurvey",
      "Retrieve a CSAT survey by its ID from Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteSurvey",
      "Delete a survey and its responses from Freshservice.",
    ],
    [
      "FreshserviceApi.ActivateCsatSurvey",
      "Activate a CSAT survey in Freshservice using its ID.",
    ],
    [
      "FreshserviceApi.DeactivateCsatSurvey",
      "Deactivate a specified CSAT Survey in Freshservice.",
    ],
    [
      "FreshserviceApi.ViewServiceItem",
      "Retrieve details of a specific service item.",
    ],
    [
      "FreshserviceApi.GetServiceItemsList",
      "Retrieve a list of all Service Items in Freshservice.",
    ],
    [
      "FreshserviceApi.GetCatalogItemFields",
      "Retrieve all fields for a specific service catalog item.",
    ],
    [
      "FreshserviceApi.GetSolutionArticles",
      "Retrieve a list of Solution articles from Freshservice.",
    ],
    [
      "FreshserviceApi.ViewSolutionArticle",
      "Retrieve details of a Freshservice solution article.",
    ],
    [
      "FreshserviceApi.DeleteSolutionArticle",
      "Delete a solution article from Freshservice by ID.",
    ],
    [
      "FreshserviceApi.ListSolutionFolders",
      "Retrieve all Solution Folders from Freshservice.",
    ],
    [
      "FreshserviceApi.ViewSolutionFolder",
      "Retrieve details of a specific solution folder.",
    ],
    [
      "FreshserviceApi.DeleteSolutionFolder",
      "Delete a solution folder in Freshservice.",
    ],
    [
      "FreshserviceApi.GetSolutionCategories",
      "Retrieve a list of all solution categories in Freshservice.",
    ],
    [
      "FreshserviceApi.ViewSolutionCategory",
      "Retrieve details of a specific solution category.",
    ],
    [
      "FreshserviceApi.DeleteSolutionCategory",
      "Delete a solution category by its ID from Freshservice.",
    ],
    [
      "FreshserviceApi.GetAllFreshserviceRequesters",
      "Retrieve a list of all requesters in Freshservice.",
    ],
    [
      "FreshserviceApi.GetFreshserviceRequester",
      "Retrieve a requester by ID from Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteRequesterFromFreshservice",
      "Delete a requester by ID from Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteRequesterAndTickets",
      "Permanently delete a requester and their tickets.",
    ],
    [
      "FreshserviceApi.ConvertRequesterToAgent",
      "Convert a requester into an occasional agent.",
    ],
    [
      "FreshserviceApi.MergeRequesters",
      "Merge secondary requesters into a primary requester.",
    ],
    [
      "FreshserviceApi.GetRequesterFields",
      "Retrieve all requester fields from Freshservice.",
    ],
    [
      "FreshserviceApi.GetFreshserviceAgents",
      "Retrieve a list of all Agents in Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveFreshserviceAgent",
      "Retrieve details of a Freshservice agent by ID.",
    ],
    [
      "FreshserviceApi.ConvertAgentToRequester",
      "Convert an agent into a requester in Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteAgentAndTickets",
      "Permanently deletes an agent and their tickets.",
    ],
    [
      "FreshserviceApi.RetrieveAgentFields",
      "Retrieve a list of all Agent Fields in Freshservice.",
    ],
    [
      "FreshserviceApi.FetchTicketList",
      "Fetches the list of all support tickets in Freshservice.",
    ],
    [
      "FreshserviceApi.FetchTicketDetails",
      "Retrieve details of a FreshService ticket using its ID.",
    ],
    [
      "FreshserviceApi.RemoveFreshserviceTicket",
      "Remove a Freshservice support ticket by ID.",
    ],
    [
      "FreshserviceApi.RestoreDeletedTicket",
      "Restore a deleted Freshservice ticket.",
    ],
    [
      "FreshserviceApi.GetTicketConversations",
      "Fetches all conversations for a specific Freshservice ticket.",
    ],
    [
      "FreshserviceApi.RemoveTicketConversation",
      "Remove a conversation from a Freshservice ticket.",
    ],
    [
      "FreshserviceApi.GetTicketTasks",
      "Retrieve tasks for a specific Freshservice ticket.",
    ],
    [
      "FreshserviceApi.RetrieveTicketTask",
      "Retrieve details of a task from a ticket in Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteTicketTask",
      "Deletes a task from a specified ticket in Freshservice.",
    ],
    [
      "FreshserviceApi.GetTicketTimeEntries",
      "Retrieve time entries for a given ticket ID.",
    ],
    [
      "FreshserviceApi.GetTicketTimeEntry",
      "Retrieve a time entry for a specific ticket in Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteTicketTimeEntry",
      "Deletes a time entry from a Freshservice ticket.",
    ],
    [
      "FreshserviceApi.ListFreshserviceChanges",
      "Retrieve all changes from Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveChangeRequest",
      "Fetch a Change request by ID from Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteFreshserviceChange",
      "Deletes a specified change request from Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveChangeNotes",
      "Retrieve notes from a specific change request.",
    ],
    [
      "FreshserviceApi.RetrieveChangeNote",
      "Retrieve a specific note from a change request in Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteChangeNote",
      "Delete a note from a Change request in Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveChangeTasks",
      "Retrieve tasks for a specific Change request in Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveChangeTaskInfo",
      "Retrieve details of a task in a change request.",
    ],
    [
      "FreshserviceApi.RemoveChangeTask",
      "Delete a task from a change request in Freshservice.",
    ],
    [
      "FreshserviceApi.GetChangeTimeEntries",
      "Retrieve time entries for a specific Change request.",
    ],
    [
      "FreshserviceApi.RetrieveChangeRequestTimeEntry",
      "Retrieve a time entry from a Change request by ID.",
    ],
    [
      "FreshserviceApi.DeleteChangeTimeEntryFreshservice",
      "Delete a time entry from a Change request in Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveAllProjects",
      "Retrieve a list of all projects in Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveFreshserviceProject",
      "Retrieve project details from Freshservice by ID.",
    ],
    [
      "FreshserviceApi.DeleteFreshserviceProject",
      "Deletes a project in Freshservice by ID.",
    ],
    [
      "FreshserviceApi.ArchiveProject",
      "Archive an existing project in Freshservice.",
    ],
    [
      "FreshserviceApi.RestoreArchivedProject",
      "Restores an archived project in Freshservice.",
    ],
    [
      "FreshserviceApi.ListProjectTasks",
      "Retrieve a list of all project tasks in Freshservice.",
    ],
    [
      "FreshserviceApi.GetProjectTaskDetails",
      "Retrieve detailed information about a project task in Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteProjectTask",
      "Deletes a specified project task in Freshservice.",
    ],
    [
      "FreshserviceApi.GetChangeFormFields",
      "Retrieve all fields in the Change Object of Freshservice.",
    ],
    [
      "FreshserviceApi.GetReleaseFormFields",
      "Retrieve all fields of the release object form.",
    ],
    [
      "FreshserviceApi.GetFreshserviceAnnouncements",
      "Retrieve all announcements from Freshservice.",
    ],
    [
      "FreshserviceApi.FetchAnnouncementDetails",
      "Retrieve specific announcement details from Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteFreshserviceAnnouncement",
      "Delete a specific announcement from Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveFreshserviceProblems",
      "Retrieve all problems from Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveFreshserviceProblem",
      "Retrieve a specific problem in Freshservice by ID.",
    ],
    [
      "FreshserviceApi.DeleteProblem",
      "Delete a problem using its ID from Freshservice.",
    ],
    [
      "FreshserviceApi.GetProblemNotes",
      "Retrieve notes for a specific problem ID in Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveProblemNote",
      "Retrieve a specific note from a problem in Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteProblemNote",
      "Delete a note from a specific problem in Freshservice.",
    ],
    [
      "FreshserviceApi.GetProblemTasks",
      "Retrieve tasks for a specific problem from Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveProblemTask",
      "Retrieve details of a specific task from a problem in Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteProblemTask",
      "Delete a task from a problem in Freshservice.",
    ],
    [
      "FreshserviceApi.GetProblemTimeEntries",
      "Retrieve time entries for a specific problem by ID.",
    ],
    [
      "FreshserviceApi.GetProblemTimeEntry",
      "Retrieve time entry details for a specific problem.",
    ],
    [
      "FreshserviceApi.DeleteProblemTimeEntry",
      "Delete a time entry from a specified problem in Freshservice.",
    ],
    [
      "FreshserviceApi.GetUserOnboardingRequests",
      "Retrieve onboarding requests for a user.",
    ],
    [
      "FreshserviceApi.RetrieveOnboardingRequest",
      "Retrieve details of a specific onboarding request.",
    ],
    [
      "FreshserviceApi.GetOnboardingRequestTickets",
      "Retrieve FreshService Tickets for a specific Onboarding Request.",
    ],
    [
      "FreshserviceApi.GetCannedResponses",
      "Retrieve all canned responses from Freshservice.",
    ],
    [
      "FreshserviceApi.GetCannedResponse",
      "Retrieve a specific Canned Response by ID from Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteCannedResponse",
      "Delete a specific canned response from Freshservice.",
    ],
    [
      "FreshserviceApi.GetFreshserviceCannedResponseFolders",
      "Retrieve all canned response folders from Freshservice.",
    ],
    [
      "FreshserviceApi.GetCannedResponseFolder",
      "Retrieve a specific canned response folder from Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteCannedResponseFolder",
      "Delete a Canned Response Folder in Freshservice.",
    ],
    [
      "FreshserviceApi.ListCannedResponses",
      "Retrieve all canned responses from a specified folder.",
    ],
    [
      "FreshserviceApi.GetReleasesList",
      "Retrieve a list of all Releases in Freshservice.",
    ],
    [
      "FreshserviceApi.GetReleaseDetails",
      "Retrieve details of a specific release by ID in Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteFreshserviceRelease",
      "Delete a specific release in Freshservice.",
    ],
    [
      "FreshserviceApi.GetReleaseNotes",
      "Retrieve release notes from Freshservice using a release ID.",
    ],
    [
      "FreshserviceApi.FetchReleaseNote",
      "Retrieve a note on a release by ID from Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteReleaseNoteFreshservice",
      "Deletes a note from a specified release in Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveReleaseTasks",
      "Retrieve tasks for a specified release in Freshservice.",
    ],
    [
      "FreshserviceApi.RetrieveReleaseTask",
      "Retrieve a specific task from a release in Freshservice.",
    ],
    [
      "FreshserviceApi.DeleteReleaseTask",
      "Delete a task from a specified release in Freshservice.",
    ],
    [
      "FreshserviceApi.GetReleaseTimeEntries",
      "Retrieve time entries for a specific release in Freshservice.",
    ],
    [
      "FreshserviceApi.FetchReleaseTimeEntry",
      "Retrieve details of a release time entry by ID.",
    ],
    [
      "FreshserviceApi.DeleteReleaseTimeEntry",
      "Delete a time entry from a release in Freshservice.",
    ],
    [
      "FreshserviceApi.ListPurchaseOrders",
      "Retrieve a list of all Purchase Orders from Freshservice.",
    ],
    [
      "FreshserviceApi.GetPurchaseOrder",
      "Retrieve details of an existing purchase order by ID.",
    ],
    [
      "FreshserviceApi.DeletePurchaseOrder",
      "Delete a specified purchase order in Freshservice.",
    ],
  ]}
/>

<Callout>
  If you need to perform an action that's not listed here, you can [get in touch
  with us](mailto:contact@arcade.dev) to request a new tool, or [create your own
  tools](/guides/create-tools/tool-basics/build-mcp-server).
</Callout>

## FreshserviceApi.GetFreshserviceDepartments

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_freshservice_departments_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_freshservice_departments_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all departments from Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) The number of entries to retrieve per page in a paginated list.
- **page_number** (`integer`, optional) The specific page number of departments to retrieve from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveDepartmentDetails

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_department_details_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_department_details_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve department details using department ID.

**Parameters**

- **department_id** (`integer`, required) The ID of the department to retrieve from Freshservice. Use only integer values.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteDepartment

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_department_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_department_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a department from Freshservice by ID.

**Parameters**

- **department_id** (`integer`, required) The unique ID of the department to delete from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetDepartmentFields

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_department_fields_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_department_fields_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve department or company fields from Freshservice.

**Parameters**

This tool does not take any parameters.
**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ListFreshserviceAgentGroups

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/list_freshservice_agent_groups_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/list_freshservice_agent_groups_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all Agent Groups in Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) Specify the number of entries to retrieve in each page of the list.
- **page_number_to_retrieve** (`integer`, optional) The specific page number to retrieve from a paginated list of agent groups.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetAgentGroupInfo

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_agent_group_info_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_agent_group_info_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a Freshservice agent group by ID.

**Parameters**

- **agent_group_identifier** (`integer`, required) The unique integer ID of the Freshservice agent group to retrieve.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteAgentGroup

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_agent_group_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_agent_group_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete an agent group in Freshservice by ID.

**Parameters**

- **agent_group_id_to_delete** (`integer`, required) The unique integer ID of the agent group to be deleted in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ListAllProducts

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/list_all_products_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/list_all_products_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a comprehensive list of products from Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) Specify the number of entries to retrieve in each page of the product list.
- **page_number** (`integer`, optional) Specify the page number to retrieve from the paginated list of products.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetProductDetails

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_product_details_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_product_details_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a specific Product from the Product Catalog.

**Parameters**

- **product_id** (`integer`, required) The unique identifier for the product in the Freshservice Product Catalog to retrieve details.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteProduct

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_product_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_product_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a product from the Freshservice catalog.

**Parameters**

- **product_identifier** (`integer`, required) The unique ID of the product to be deleted from the Freshservice catalog.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetBusinessHoursConfigs

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_business_hours_configs_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_business_hours_configs_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all Business Hours configurations from Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) The number of Business Hours configurations to retrieve per page in the paginated list.
- **requested_page_number** (`integer`, optional) Specify the page number of results you want to retrieve.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetBusinessHoursConfig

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_business_hours_config_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_business_hours_config_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve Freshservice Business Hours configuration by ID.

**Parameters**

- **business_hours_configuration_id** (`integer`, required) The ID of the Business Hours configuration to retrieve from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetAllLocations

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_all_locations_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_all_locations_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all locations in Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) The number of entries to retrieve per page when listing locations. Typically an integer value.
- **page_number_to_retrieve** (`integer`, optional) The page number of locations to retrieve from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.FetchLocationDetails

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_location_details_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_location_details_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a specific location by ID.

**Parameters**

- **location_identifier** (`integer`, required) The ID of the location to be retrieved. It should be an integer representing a specific location in the Freshservice system.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteExistingLocation

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_existing_location_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_existing_location_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Deletes an existing location from Freshservice.

**Parameters**

- **location_id** (`integer`, required) The unique identifier of the location to be deleted. Provide the numeric ID corresponding to the location you wish to remove from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.FetchAllVendors

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_all_vendors_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_all_vendors_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve and list all vendors from Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) Specify the number of vendor entries to retrieve for each page when listing vendors.
- **page_number** (`integer`, optional) Specify the page number to retrieve from the paginated list of vendors.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetVendorDetails

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_vendor_details_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_vendor_details_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a specific vendor by ID.

**Parameters**

- **vendor_identifier** (`integer`, required) The unique ID of the vendor to retrieve. This ID is an integer and identifies the vendor in the Freshservice system.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteExistingVendor

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_existing_vendor_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_existing_vendor_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete an existing vendor in Freshservice.

**Parameters**

- **vendor_id** (`integer`, required) The unique identifier of the vendor to be deleted. It should be an integer value.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetAssetTypes

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_asset_types_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_asset_types_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all asset types from Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) The number of asset type entries to retrieve per page in the paginated list.
- **page_number** (`integer`, optional) The page number to retrieve from the list of asset types.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveAssetType

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_asset_type_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_asset_type_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a specific asset type by ID.

**Parameters**

- **asset_type_id** (`integer`, required) The unique integer identifier for the asset type to retrieve from Freshservice. Required for querying specific asset type details.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteAssetType

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_asset_type_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_asset_type_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete an existing asset type in Freshservice.

**Parameters**

- **asset_type_id** (`integer`, required) The unique integer ID of the asset type to be deleted. This ID identifies which asset type should be removed from the Freshservice database.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetAssetFields

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_asset_fields_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_asset_fields_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve asset fields for a specific asset type.

**Parameters**

- **asset_type_identifier** (`integer`, required) The unique identifier for the asset type to retrieve its fields in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetComponentTypes

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_component_types_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_component_types_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all component types in Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) The number of component type entries to retrieve per page in a paginated list. Specify an integer value.
- **page_number** (`integer`, optional) The specific page number of component types to retrieve from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetAssetList

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_asset_list_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_asset_list_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all assets from Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) Specify the number of entries to retrieve per page for pagination. Not applicable with search or filter queries.
- **page_number** (`integer`, optional) The page number to retrieve for paginated asset lists.
- **include_asset_type_fields** (`string`, optional) Specify asset type fields to include in the response. Use this to get additional data about each asset type.
- **apply_asset_filter** (`string`, optional) A URL-encoded string to filter the asset list. Supports parameters like asset_type_id, department_id, and more.
- **asset_search_query** (`string`, optional) A simple query to search assets by name, asset_tag, or serial_number. Formulate queries like "name:'dell monitor'".
- **include_trashed_assets** (`boolean`, optional) Set to true to list assets in trash.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetAssetDetails

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_asset_details_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_asset_details_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a specific asset by ID.

**Parameters**

- **asset_display_id** (`integer`, required) The unique display ID of the asset to retrieve details from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteAsset

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_asset_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_asset_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete an existing asset in Freshservice.

**Parameters**

- **asset_display_id** (`integer`, required) The unique integer identifier of the asset to be deleted. Required to specify which asset to remove from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ListInstalledSoftware

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/list_installed_software_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/list_installed_software_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all software installed on a specific device.

**Parameters**

- **device_display_id** (`integer`, required) The unique integer identifier for the device whose installed software applications are to be retrieved.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ListAssetRequests

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/list_asset_requests_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/list_asset_requests_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all requests linked to a specific asset.

**Parameters**

- **asset_display_id** (`integer`, required) The display ID of the asset for which to retrieve associated requests.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetAssetContracts

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_asset_contracts_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_asset_contracts_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all contracts linked to a specific asset.

**Parameters**

- **asset_display_id** (`integer`, required) The unique display ID of the asset to retrieve contracts for.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetDeviceComponents

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_device_components_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_device_components_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all components of a specified device.

**Parameters**

- **device_display_id** (`integer`, required) The integer ID of the device whose components you want to list.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.AddAssetComponent

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/add_asset_component_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/add_asset_component_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Add a new component to an existing asset.

**Parameters**

- **asset_display_id** (`integer`, required) The unique identifier of the asset to which the new component will be added. This should be an integer value.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.UpdateAssetComponent

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/update_asset_component_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/update_asset_component_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Update a component in an asset.

**Parameters**

- **asset_display_id** (`integer`, required) The numeric identifier of the asset to be updated in Freshservice.
- **component_identifier** (`integer`, required) The unique identifier of the component to be updated, as an integer.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteAssetComponent

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_asset_component_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_asset_component_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a specific component from an asset.

**Parameters**

- **asset_display_id** (`integer`, required) The display ID of the asset from which the component will be deleted. This ID uniquely identifies the asset in the Freshservice system.
- **component_id** (`integer`, required) The unique identifier of the component to be deleted. This is required to specify which component will be removed from the asset.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetSoftwareList

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_software_list_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_software_list_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all software applications in Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) Number of software entries to retrieve per page for pagination.
- **page_number** (`integer`, optional) The page number of the software list to retrieve. Used for pagination.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveSoftwareApplication

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_software_application_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_software_application_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a specific software application from Freshservice.

**Parameters**

- **application_id** (`integer`, required) The unique identifier for the specific software application in Freshservice to be retrieved. It must be an integer.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetSoftwareInstallationList

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_software_installation_list_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_software_installation_list_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of devices where specified software is installed.

**Parameters**

- **software_application_id** (`integer`, required) The unique identifier of the software application to fetch the installation list.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetApplicationLicenses

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_application_licenses_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_application_licenses_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve licenses linked to a specific software application.

**Parameters**

- **application_id** (`integer`, required) The unique identifier for the software application to retrieve licenses for. Provide as an integer.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetAllCsatSurveys

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_all_csat_surveys_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_all_csat_surveys_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all CSAT surveys in Freshservice.

**Parameters**

- **filter_active_surveys** (`integer`, optional) Filter surveys by activity status. Use 1 for active and 0 for inactive.
- **entries_per_page** (`integer`, optional) The number of entries to retrieve per page in a paginated list. Specify an integer value.
- **survey_page_number** (`integer`, optional) The page number of CSAT surveys to retrieve for pagination.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetCsatSurvey

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_csat_survey_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_csat_survey_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a CSAT survey by its ID from Freshservice.

**Parameters**

- **csat_survey_id** (`integer`, required) The ID of the CSAT survey to retrieve from Freshservice. It should be an integer value.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteSurvey

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_survey_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_survey_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a survey and its responses from Freshservice.

**Parameters**

- **survey_id_to_delete** (`integer`, required) The ID of the survey you wish to delete from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ActivateCsatSurvey

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/activate_csat_survey_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/activate_csat_survey_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Activate a CSAT survey in Freshservice using its ID.

**Parameters**

- **csat_survey_id** (`integer`, required) The ID of the CSAT survey to activate in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeactivateCsatSurvey

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/deactivate_csat_survey_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/deactivate_csat_survey_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Deactivate a specified CSAT Survey in Freshservice.

**Parameters**

- **survey_id** (`integer`, required) The ID of the CSAT survey you wish to deactivate in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ViewServiceItem

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/view_service_item_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/view_service_item_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a specific service item.

**Parameters**

- **service_item_id** (`integer`, required) The ID of the service item you want to retrieve.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetServiceItemsList

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_service_items_list_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_service_items_list_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all Service Items in Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) The number of service items to retrieve per page in a paginated list.
- **page_number_to_retrieve** (`integer`, optional) The page number to retrieve for paginated service items.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetCatalogItemFields

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_catalog_item_fields_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_catalog_item_fields_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all fields for a specific service catalog item.

**Parameters**

- **service_item_id** (`integer`, required) The ID of the service item to retrieve. Use an integer value representing the specific catalog item.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetSolutionArticles

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_solution_articles_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_solution_articles_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of Solution articles from Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) Specify the number of solution articles to retrieve per page in the paginated results.
- **page_number** (`integer`, optional) The page number of the solution articles to retrieve from Freshservice.
- **folder_identifier** (`integer`, optional) The numeric ID of the folder to list solution articles from.
- **solution_category_id** (`integer`, optional) Specify the ID of the category whose solution articles are to be retrieved.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ViewSolutionArticle

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/view_solution_article_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/view_solution_article_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a Freshservice solution article.

**Parameters**

- **solution_article_id** (`integer`, required) The unique integer ID of the solution article to retrieve.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteSolutionArticle

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_solution_article_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_solution_article_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a solution article from Freshservice by ID.

**Parameters**

- **solution_article_id** (`integer`, required) ID of the solution article to be deleted from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ListSolutionFolders

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/list_solution_folders_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/list_solution_folders_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all Solution Folders from Freshservice.

**Parameters**

- **solution_category_id** (`integer`, optional) ID of the solution category where the folders reside.
- **per_page_count** (`integer`, optional) Specifies the number of solution folders to retrieve per page for pagination.
- **page_number_to_retrieve** (`integer`, optional) Specify the page number to retrieve from the paginated solution folders list.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ViewSolutionFolder

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/view_solution_folder_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/view_solution_folder_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a specific solution folder.

**Parameters**

- **solution_folder_id** (`integer`, required) The unique ID of the solution folder to retrieve details.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteSolutionFolder

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_solution_folder_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_solution_folder_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a solution folder in Freshservice.

**Parameters**

- **solution_folder_id** (`integer`, required) ID of the solution folder to be deleted from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetSolutionCategories

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_solution_categories_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_solution_categories_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all solution categories in Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) The number of entries to retrieve per page in the paginated list.
- **page_number_to_retrieve** (`integer`, optional) The page number to retrieve in the paginated list of solution categories.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ViewSolutionCategory

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/view_solution_category_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/view_solution_category_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a specific solution category.

**Parameters**

- **solution_category_id** (`integer`, required) ID of the solution category to retrieve details for.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteSolutionCategory

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_solution_category_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_solution_category_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a solution category by its ID from Freshservice.

**Parameters**

- **solution_category_id** (`integer`, required) The unique ID of the solution category to be deleted from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetAllFreshserviceRequesters

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_all_freshservice_requesters_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_all_freshservice_requesters_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all requesters in Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) Number of entries to retrieve in each page of the paginated list.
- **page_number_to_retrieve** (`integer`, optional) The page number to retrieve from the list of Freshservice requesters.
- **requester_email** (`string`, optional) The email address to find the corresponding requester.
- **filter_by_mobile_phone_number** (`string`, optional) Filter requesters by their mobile phone number to return matching entries.
- **work_phone_number_for_requesters** (`string`, optional) The work phone number to filter requesters with that specific number in Freshservice.
- **query_filter** (`string`, optional) URL-encoded query filter to apply to the list of requesters. Supports first_name, last_name, job_title, primary_email, and more.
- **filter_active_accounts** (`boolean`, optional) Include only active user accounts if true. If false, include only deactivated accounts. Leaving unspecified returns both.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetFreshserviceRequester

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_freshservice_requester_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_freshservice_requester_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a requester by ID from Freshservice.

**Parameters**

- **requester_id** (`integer`, required) The unique integer ID of the requester to retrieve from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteRequesterFromFreshservice

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_requester_from_freshservice_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_requester_from_freshservice_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a requester by ID from Freshservice.

**Parameters**

- **requester_id_to_delete** (`integer`, required) The ID of the requester to be deleted from Freshservice. This should be an integer.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteRequesterAndTickets

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_requester_and_tickets_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_requester_and_tickets_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Permanently delete a requester and their tickets.

**Parameters**

- **requester_id_to_delete** (`integer`, required) The ID of the requester to permanently delete along with their tickets.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ConvertRequesterToAgent

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/convert_requester_to_agent_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/convert_requester_to_agent_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Convert a requester into an occasional agent.

**Parameters**

- **requester_identifier** (`integer`, required) The integer ID of the requester to convert into an occasional agent.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.MergeRequesters

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/merge_requesters_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/merge_requesters_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Merge secondary requesters into a primary requester.

**Parameters**

- **secondary_requester_ids** (`array[integer]`, required) List of IDs for the secondary requesters to merge into the primary.
- **primary_requester_id** (`integer`, required) Specify the ID of the primary requester to merge secondary requesters into.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetRequesterFields

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_requester_fields_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_requester_fields_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all requester fields from Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) The number of entries to retrieve per page in a paginated list for requester fields.
- **page_number_to_retrieve** (`integer`, optional) Specify the page number of requester fields to retrieve from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetFreshserviceAgents

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_freshservice_agents_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_freshservice_agents_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all Agents in Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) The number of agent entries to retrieve in each page of a paginated list. Useful for controlling the size of paginated results.
- **page_number_to_retrieve** (`integer`, optional) The specific page number of the agent list to retrieve.
- **requester_email** (`string`, optional) The email address of the requester for which the corresponding agent needs to be listed.
- **filter_by_mobile_phone_number** (`string`, optional) Filter agents by a specific mobile phone number to list the corresponding requesters.
- **filter_by_work_phone_number** (`string`, optional) Work phone number to filter the list of agents by their corresponding requesters.
- **agent_type** (`string`, optional) Filter agents by employment type: 'fulltime' or 'occasional'.
- **agent_query_filter** (`string`, optional) URL-encoded string for filtering agents. Supports parameters like first_name, last_name, job_title, email, etc.
- **filter_active_users** (`boolean`, optional) Set to true to list active accounts, false to list deactivated ones, or omit to include both.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveFreshserviceAgent

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_freshservice_agent_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_freshservice_agent_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a Freshservice agent by ID.

**Parameters**

- **agent_id** (`integer`, required) The unique integer ID of the Freshservice agent to retrieve details for.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ConvertAgentToRequester

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/convert_agent_to_requester_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/convert_agent_to_requester_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Convert an agent into a requester in Freshservice.

**Parameters**

- **agent_id_for_conversion** (`integer`, required) The ID of the agent to be converted into a requester. This must be a valid integer representing the agent's ID in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteAgentAndTickets

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_agent_and_tickets_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_agent_and_tickets_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Permanently deletes an agent and their tickets.

**Parameters**

- **agent_id_to_delete** (`integer`, required) The ID of the agent to permanently delete along with their tickets. This is irreversible.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveAgentFields

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_agent_fields_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_agent_fields_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all Agent Fields in Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) The number of entries to retrieve per page in a paginated list.
- **page_number_to_retrieve** (`integer`, optional) The page number to retrieve for paginated results.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.FetchTicketList

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_ticket_list_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_ticket_list_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Fetches the list of all support tickets in Freshservice.

**Parameters**

- **ticket_filter_type** (`string`, optional) Apply pre-defined filters to fetch specific ticket sets. Options: 'new_and_my_open', 'watching', 'spam', 'deleted'.
- **requester_email_filter** (`string`, optional) Filter tickets by the requester's email ID to retrieve specific ticket data.
- **filter_by_requester_id** (`integer`, optional) Filter tickets created by a specific requester using their ID.
- **filter_by_updated_since** (`string`, optional) Specify the ISO 8601 date-time to filter tickets updated since that time. Example: '2015-01-19T02:00:00Z'.
- **fields_to_include_in_response** (`string`, optional) Specify which additional fields to include in the ticket response. Options are 'stats' and 'requester'.
- **sort_order** (`string`, optional) Order to sort the ticket list. Supported values: 'asc' for ascending and 'desc' for descending. Default is 'desc'.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.FetchTicketDetails

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_ticket_details_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_ticket_details_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a FreshService ticket using its ID.

**Parameters**

- **ticket_id** (`integer`, required) ID of the Freshservice ticket to be retrieved.
- **include_fields_in_ticket_response** (`string`, optional) Specify fields to include in the ticket response, such as 'stats', 'requester', 'conversations', etc.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RemoveFreshserviceTicket

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/remove_freshservice_ticket_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/remove_freshservice_ticket_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Remove a Freshservice support ticket by ID.

**Parameters**

- **ticket_id_to_delete** (`integer`, required) ID of the Freshservice support ticket to delete.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RestoreDeletedTicket

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/restore_deleted_ticket_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/restore_deleted_ticket_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Restore a deleted Freshservice ticket.

**Parameters**

- **ticket_id_to_restore** (`integer`, required) The ID of the Freshservice ticket to be restored. This must be an integer.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetTicketConversations

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_ticket_conversations_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_ticket_conversations_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Fetches all conversations for a specific Freshservice ticket.

**Parameters**

- **ticket_id** (`integer`, required) The ID of the Freshservice ticket for which conversations need to be fetched. This should be an integer.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RemoveTicketConversation

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/remove_ticket_conversation_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/remove_ticket_conversation_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Remove a conversation from a Freshservice ticket.

**Parameters**

- **conversation_ticket_id** (`integer`, required) The ID of the ticket from which the conversation should be removed.
- **conversation_id_to_remove** (`integer`, required) The ID of the specific reply or note to delete from a Freshservice ticket.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetTicketTasks

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_ticket_tasks_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_ticket_tasks_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve tasks for a specific Freshservice ticket.

**Parameters**

- **ticket_request_id** (`integer`, required) ID of the Freshservice ticket for which tasks are to be retrieved.
- **tasks_per_page** (`integer`, optional) Specify the number of tasks to retrieve per page in the paginated list.
- **page_number** (`integer`, optional) The specific page number to retrieve from the paginated list of tasks.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveTicketTask

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_ticket_task_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_ticket_task_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a task from a ticket in Freshservice.

**Parameters**

- **ticket_request_id** (`integer`, required) The ID of the ticket request to retrieve the specific task from Freshservice.
- **task_identifier** (`integer`, required) The unique identifier for the task to be retrieved. Provide this to get task details from a ticket.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteTicketTask

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_ticket_task_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_ticket_task_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Deletes a task from a specified ticket in Freshservice.

**Parameters**

- **ticket_id** (`integer`, required) The unique ID of the ticket from which you want to delete a task.
- **task_id** (`integer`, required) The unique identifier for the task to be deleted from the ticket.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetTicketTimeEntries

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_ticket_time_entries_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_ticket_time_entries_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve time entries for a given ticket ID.

**Parameters**

- **ticket_request_id** (`integer`, required) The unique ID of the ticket request to retrieve time entries for.
- **number_of_entries_per_page** (`integer`, optional) The number of time entries to retrieve in each page of a paginated list.
- **page_number** (`integer`, optional) The page number to retrieve from the paginated list of time entries.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetTicketTimeEntry

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_ticket_time_entry_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_ticket_time_entry_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a time entry for a specific ticket in Freshservice.

**Parameters**

- **ticket_request_id** (`integer`, required) The ID of the specific ticket request for which you want to retrieve the time entry. It must be an integer.
- **time_entry_id** (`integer`, required) Provide the ID of the time entry to retrieve specific details from a ticket in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteTicketTimeEntry

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_ticket_time_entry_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_ticket_time_entry_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Deletes a time entry from a Freshservice ticket.

**Parameters**

- **ticket_id** (`integer`, required) The unique identifier for the Freshservice ticket from which the time entry will be deleted. This must be an integer.
- **time_entry_id** (`integer`, required) The unique integer ID of the time entry to be deleted from the Freshservice ticket.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ListFreshserviceChanges

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/list_freshservice_changes_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/list_freshservice_changes_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all changes from Freshservice.

**Parameters**

- **change_filter_name** (`string`, optional) Specify the filter name to retrieve changes. Possible values: 'my_open', 'unassigned', 'closed', 'release_requested', 'deleted', 'all'.
- **requester_id** (`string`, optional) ID of the person who requested the changes to filter results.
- **requester_email** (`string`, optional) Retrieve changes by the requester's email address in Freshservice.
- **updated_since** (`string`, optional) Retrieve changes updated after a specified date. Date format should be YYYY-MM-DD.
- **page_size** (`integer`, optional) Specify the number of changes to retrieve per page in a paginated list.
- **page_number** (`integer`, optional) The specific page number to retrieve in a paginated list of changes.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveChangeRequest

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_change_request_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_change_request_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Fetch a Change request by ID from Freshservice.

**Parameters**

- **change_request_id** (`integer`, required) ID of the Change request to retrieve from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteFreshserviceChange

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_freshservice_change_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_freshservice_change_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Deletes a specified change request from Freshservice.

**Parameters**

- **change_request_id** (`integer`, required) The ID of the change request to delete from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveChangeNotes

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_change_notes_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_change_notes_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve notes from a specific change request.

**Parameters**

- **change_request_id** (`integer`, required) ID of the change request for which notes are to be retrieved. This is an integer value.
- **notes_per_page** (`integer`, optional) The number of notes to retrieve per page in a paginated list.
- **page_number_to_retrieve** (`integer`, optional) The specific page number of notes to retrieve for pagination.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveChangeNote

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_change_note_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_change_note_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a specific note from a change request in Freshservice.

**Parameters**

- **change_request_id** (`integer`, required) ID of the change request to retrieve its specific note.
- **note_identifier** (`integer`, required) The unique identifier for the note to be retrieved from a change request in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteChangeNote

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_change_note_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_change_note_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a note from a Change request in Freshservice.

**Parameters**

- **change_request_id** (`integer`, required) The unique ID of the Change request from which the note will be deleted.
- **note_id** (`integer`, required) The unique identifier of the note to delete from a Change request in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveChangeTasks

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_change_tasks_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_change_tasks_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve tasks for a specific Change request in Freshservice.

**Parameters**

- **change_request_id** (`integer`, required) ID of the Change request for retrieving associated tasks from Freshservice.
- **tasks_per_page** (`integer`, optional) Specify the number of tasks to retrieve per page in the paginated list.
- **page_number** (`integer`, optional) Specify the page number of tasks to retrieve for the Change request.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveChangeTaskInfo

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_change_task_info_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_change_task_info_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a task in a change request.

**Parameters**

- **change_request_id** (`integer`, required) ID of the change request to retrieve the corresponding task details.
- **task_identifier** (`integer`, required) Provide the integer ID of the task to retrieve its details.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RemoveChangeTask

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/remove_change_task_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/remove_change_task_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a task from a change request in Freshservice.

**Parameters**

- **change_request_id** (`integer`, required) The unique identifier for the change request from which a task will be deleted. This should be an integer.
- **task_identifier** (`integer`, required) The unique integer ID of the task to delete from a change request in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetChangeTimeEntries

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_change_time_entries_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_change_time_entries_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve time entries for a specific Change request.

**Parameters**

- **change_request_id** (`integer`, required) ID of the change request for which time entries should be retrieved. This is necessary to specify which change request's time entries are needed.
- **time_entries_per_page** (`integer`, optional) Specify the number of time entries to retrieve per page. Helps in paginated responses.
- **page_number_to_retrieve** (`integer`, optional) The page number to retrieve from the paginated list of time entries.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveChangeRequestTimeEntry

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_change_request_time_entry_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_change_request_time_entry_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a time entry from a Change request by ID.

**Parameters**

- **change_request_id** (`integer`, required) The ID of the Change request to retrieve the time entry from. This must be an integer.
- **time_entry_id** (`integer`, required) The numeric ID of the time entry to retrieve details for from a Change request.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteChangeTimeEntryFreshservice

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_change_time_entry_freshservice_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_change_time_entry_freshservice_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a time entry from a Change request in Freshservice.

**Parameters**

- **change_request_id** (`integer`, required) The unique identifier of the Change request from which the time entry will be deleted. This integer ID specifies the specific change.
- **time_entry_id** (`integer`, required) ID of the time entry to be deleted from the Change request in Freshservice. Integer value expected.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveAllProjects

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_all_projects_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_all_projects_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all projects in Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) Specify the number of project entries to retrieve per page for pagination.
- **page_number** (`integer`, optional) Specify the page number to retrieve in a paginated list of projects.
- **project_status_filter** (`string`, optional) Filter projects by status: 'all', 'open', 'in_progress', or 'completed'.
- **filter_archived_projects** (`boolean`, optional) If true, filter for archived projects; if false, filter for active projects.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveFreshserviceProject

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_freshservice_project_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_freshservice_project_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve project details from Freshservice by ID.

**Parameters**

- **project_id** (`integer`, required) The unique integer ID of the project to retrieve from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteFreshserviceProject

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_freshservice_project_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_freshservice_project_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Deletes a project in Freshservice by ID.

**Parameters**

- **project_id** (`integer`, required) The ID of the project in Freshservice to delete. This should be an integer representing the specific project you wish to remove.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ArchiveProject

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/archive_project_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/archive_project_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Archive an existing project in Freshservice.

**Parameters**

- **project_id** (`integer`, required) The unique ID of the project to be archived in Freshservice. Provide a valid integer.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RestoreArchivedProject

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/restore_archived_project_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/restore_archived_project_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Restores an archived project in Freshservice.

**Parameters**

- **project_id** (`integer`, required) The identifier of the archived project to be restored in Freshservice. It should be an integer value.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ListProjectTasks

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/list_project_tasks_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/list_project_tasks_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all project tasks in Freshservice.

**Parameters**

- **project_id** (`integer`, required) The ID of the project for which you want to retrieve tasks.
- **entries_per_page** (`integer`, optional) The number of entries to retrieve in each page for pagination.
- **page_number** (`integer`, optional) The specific page number of the task list to retrieve.
- **task_filter** (`string`, optional) Filter tasks by status. Options: all, open, in_progress, completed, overdue, unassigned.
- **task_parent_id** (`integer`, optional) Filter tasks by parent ID for specific task hierarchy or relationships.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetProjectTaskDetails

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_project_task_details_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_project_task_details_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve detailed information about a project task in Freshservice.

**Parameters**

- **task_id** (`integer`, required) The unique identifier for the task to retrieve details.
- **project_id** (`integer`, required) The unique identifier for the project to which the task belongs.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteProjectTask

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_project_task_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_project_task_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Deletes a specified project task in Freshservice.

**Parameters**

- **project_identifier** (`integer`, required) The unique identifier for the project containing the task to be deleted. This is required to specify which project's task needs to be removed.
- **task_id_to_delete** (`integer`, required) ID of the task to be deleted from a project in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetChangeFormFields

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_change_form_fields_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_change_form_fields_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all fields in the Change Object of Freshservice.

**Parameters**

This tool does not take any parameters.
**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetReleaseFormFields

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_release_form_fields_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_release_form_fields_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all fields of the release object form.

**Parameters**

This tool does not take any parameters.
**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetFreshserviceAnnouncements

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_freshservice_announcements_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_freshservice_announcements_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all announcements from Freshservice.

**Parameters**

- **announcement_state** (`string`, optional) Specify the state of the announcements to retrieve: archived, active, scheduled, or unread.
- **announcements_per_page** (`integer`, optional) Specify the number of announcements to retrieve per page for pagination.
- **retrieve_page_number** (`integer`, optional) Specify the page number of announcements to retrieve. Useful for navigating through paginated results.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.FetchAnnouncementDetails

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_announcement_details_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_announcement_details_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve specific announcement details from Freshservice.

**Parameters**

- **announcement_id** (`integer`, required) The unique integer ID of the announcement to retrieve from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteFreshserviceAnnouncement

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_freshservice_announcement_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_freshservice_announcement_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a specific announcement from Freshservice.

**Parameters**

- **announcement_id_to_delete** (`integer`, required) The ID of the announcement to delete from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveFreshserviceProblems

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_freshservice_problems_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_freshservice_problems_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all problems from Freshservice.

**Parameters**

- **updated_since** (`string`, optional) Retrieve problems updated since the specified date. Format: YYYY-MM-DD.
- **problems_per_page** (`integer`, optional) The number of problems to retrieve per page in a paginated list from Freshservice.
- **page_number_to_retrieve** (`integer`, optional) The page number of the problems list to retrieve from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveFreshserviceProblem

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_freshservice_problem_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_freshservice_problem_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a specific problem in Freshservice by ID.

**Parameters**

- **problem_identifier** (`integer`, required) The unique ID of the problem in Freshservice to retrieve details for.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteProblem

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_problem_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_problem_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a problem using its ID from Freshservice.

**Parameters**

- **problem_id** (`integer`, required) The unique ID of the problem to delete from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetProblemNotes

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_problem_notes_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_problem_notes_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve notes for a specific problem ID in Freshservice.

**Parameters**

- **problem_id** (`integer`, required) The unique integer ID of the problem for which you want to retrieve notes from Freshservice.
- **notes_per_page** (`integer`, optional) The number of notes to retrieve per page in the paginated results.
- **page_number** (`integer`, optional) The page number of the notes to retrieve for pagination purposes.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveProblemNote

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_problem_note_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_problem_note_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a specific note from a problem in Freshservice.

**Parameters**

- **problem_identifier** (`integer`, required) The unique ID of the problem to retrieve the note from. Must be an integer.
- **note_id** (`integer`, required) The unique identifier for the note to be retrieved.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteProblemNote

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_problem_note_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_problem_note_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a note from a specific problem in Freshservice.

**Parameters**

- **problem_id** (`integer`, required) The unique identifier for the problem from which the note will be deleted. This should be an integer corresponding to the specific problem in Freshservice.
- **note_id** (`integer`, required) The unique identifier for the note to be deleted from a problem in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetProblemTasks

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_problem_tasks_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_problem_tasks_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve tasks for a specific problem from Freshservice.

**Parameters**

- **problem_id** (`integer`, required) The ID of the problem for which tasks need to be retrieved from Freshservice.
- **tasks_per_page** (`integer`, optional) Specify the number of tasks to retrieve per page for pagination.
- **page_number** (`integer`, optional) The specific page number of tasks to retrieve.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveProblemTask

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_problem_task_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_problem_task_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a specific task from a problem in Freshservice.

**Parameters**

- **problem_id** (`integer`, required) The unique integer ID of the problem to retrieve the task from in Freshservice.
- **task_id** (`integer`, required) The unique identifier for the task to retrieve from the specified problem.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteProblemTask

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_problem_task_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_problem_task_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a task from a problem in Freshservice.

**Parameters**

- **problem_id** (`integer`, required) The unique ID of the problem from which the task will be deleted.
- **task_id** (`integer`, required) The unique identifier of the task to be deleted in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetProblemTimeEntries

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_problem_time_entries_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_problem_time_entries_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve time entries for a specific problem by ID.

**Parameters**

- **problem_id** (`integer`, required) ID of the problem for which time entries need to be retrieved. This is an integer value.
- **entries_per_page** (`integer`, optional) The number of time entries to retrieve per page in a paginated list.
- **page_number_to_retrieve** (`integer`, optional) The page number to retrieve in the paginated list of time entries.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetProblemTimeEntry

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_problem_time_entry_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_problem_time_entry_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve time entry details for a specific problem.

**Parameters**

- **problem_id** (`integer`, required) The unique identifier for the problem to retrieve a time entry from in Freshservice.
- **time_entry_id** (`integer`, required) The unique integer ID of the time entry to be retrieved.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteProblemTimeEntry

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_problem_time_entry_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_problem_time_entry_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a time entry from a specified problem in Freshservice.

**Parameters**

- **problem_identifier** (`integer`, required) The unique ID representing the problem from which you want to delete a time entry.
- **time_entry_id** (`integer`, required) The unique identifier for the time entry to be deleted from the specified problem.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetUserOnboardingRequests

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_user_onboarding_requests_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_user_onboarding_requests_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve onboarding requests for a user.

**Parameters**

This tool does not take any parameters.
**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveOnboardingRequest

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_onboarding_request_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_onboarding_request_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a specific onboarding request.

**Parameters**

- **onboarding_request_id** (`integer`, required) The unique display ID of the onboarding request to retrieve details for.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetOnboardingRequestTickets

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_onboarding_request_tickets_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_onboarding_request_tickets_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve FreshService Tickets for a specific Onboarding Request.

**Parameters**

This tool does not take any parameters.
**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetCannedResponses

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_canned_responses_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_canned_responses_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all canned responses from Freshservice.

**Parameters**

This tool does not take any parameters.
**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetCannedResponse

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_canned_response_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_canned_response_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a specific Canned Response by ID from Freshservice.

**Parameters**

- **canned_response_id** (`integer`, required) The unique ID of the Canned Response you want to retrieve from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteCannedResponse

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_canned_response_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_canned_response_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a specific canned response from Freshservice.

**Parameters**

- **canned_response_id** (`integer`, required) The unique integer ID of the canned response to delete from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetFreshserviceCannedResponseFolders

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_freshservice_canned_response_folders_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_freshservice_canned_response_folders_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all canned response folders from Freshservice.

**Parameters**

This tool does not take any parameters.
**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetCannedResponseFolder

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_canned_response_folder_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_canned_response_folder_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a specific canned response folder from Freshservice.

**Parameters**

- **canned_response_folder_id** (`integer`, required) The ID of the canned response folder to retrieve from Freshservice. It should be an integer.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteCannedResponseFolder

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_canned_response_folder_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_canned_response_folder_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a Canned Response Folder in Freshservice.

**Parameters**

- **canned_response_folder_id** (`integer`, required) ID of the canned response folder to delete. This is required to identify which folder should be removed from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ListCannedResponses

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/list_canned_responses_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/list_canned_responses_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve all canned responses from a specified folder.

**Parameters**

- **canned_response_folder_id** (`integer`, required) ID of the canned response folder to retrieve responses from.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetReleasesList

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_releases_list_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_releases_list_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all Releases in Freshservice.

**Parameters**

- **fetch_releases_updated_since** (`string`, optional) Retrieve releases updated since a specific date in YYYY-MM-DD format.
- **releases_per_page** (`integer`, optional) The number of releases to retrieve per page in the paginated list.
- **page_number_to_retrieve** (`integer`, optional) Specify the page number of release data to retrieve for pagination.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetReleaseDetails

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_release_details_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_release_details_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a specific release by ID in Freshservice.

**Parameters**

- **release_identifier** (`integer`, required) The ID of the release you want to retrieve from Freshservice. Provide the specific release ID as an integer to get its details.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteFreshserviceRelease

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_freshservice_release_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_freshservice_release_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a specific release in Freshservice.

**Parameters**

- **release_id_for_deletion** (`integer`, required) The unique integer ID of the release to delete from Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetReleaseNotes

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_release_notes_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_release_notes_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve release notes from Freshservice using a release ID.

**Parameters**

- **release_id** (`integer`, required) The ID of the release for which notes are to be retrieved.
- **notes_per_page** (`integer`, optional) The number of release notes to retrieve in each page.
- **retrieve_page_number** (`integer`, optional) The specific page number of release notes to retrieve. Useful for paginated results.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.FetchReleaseNote

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_release_note_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_release_note_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a note on a release by ID from Freshservice.

**Parameters**

- **release_id** (`integer`, required) The unique integer ID representing the release in Freshservice to retrieve the note from.
- **note_id** (`integer`, required) The unique identifier for the note to be retrieved. It must be an integer.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteReleaseNoteFreshservice

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_release_note_freshservice_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_release_note_freshservice_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Deletes a note from a specified release in Freshservice.

**Parameters**

- **release_id** (`integer`, required) The numeric ID of the release from which the note will be deleted. This ID is required to identify the specific release in Freshservice.
- **note_id** (`integer`, required) The integer ID of the note to be deleted from the release in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveReleaseTasks

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_release_tasks_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_release_tasks_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve tasks for a specified release in Freshservice.

**Parameters**

- **release_id** (`integer`, required) ID of the release for which tasks are to be retrieved in Freshservice.
- **tasks_per_page** (`integer`, optional) Number of tasks to retrieve per page in a paginated list.
- **page_number** (`integer`, optional) The page number to retrieve tasks from. Use for paginated results.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.RetrieveReleaseTask

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_release_task_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/retrieve_release_task_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a specific task from a release in Freshservice.

**Parameters**

- **release_id** (`integer`, required) The unique identifier for the release to retrieve a specific task from. This is an integer value.
- **task_id** (`integer`, required) The unique ID of the task you want to retrieve within a release.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteReleaseTask

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_release_task_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_release_task_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a task from a specified release in Freshservice.

**Parameters**

- **release_id** (`integer`, required) ID of the release from which the task will be deleted. This must be a valid integer.
- **task_id_integer** (`integer`, required) The integer ID of the task to be deleted from the release.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetReleaseTimeEntries

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_release_time_entries_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_release_time_entries_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve time entries for a specific release in Freshservice.

**Parameters**

- **release_id** (`integer`, required) The unique ID of the release for which time entries are to be retrieved in Freshservice.
- **entries_per_page** (`integer`, optional) The number of time entries to retrieve per page in the paginated list.
- **page_number_to_retrieve** (`integer`, optional) The page number to retrieve in the paginated list of time entries.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.FetchReleaseTimeEntry

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_release_time_entry_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/fetch_release_time_entry_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of a release time entry by ID.

**Parameters**

- **release_id** (`integer`, required) The unique integer ID of the release for which you want to fetch the time entry details. This identifies the specific release in Freshservice.
- **time_entry_id** (`integer`, required) The integer ID of the specific time entry you want to retrieve from a release.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeleteReleaseTimeEntry

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_release_time_entry_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_release_time_entry_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a time entry from a release in Freshservice.

**Parameters**

- **release_id** (`integer`, required) The unique integer ID of the release from which to delete the time entry.
- **time_entry_id** (`integer`, required) ID of the time entry to be deleted from the release in Freshservice.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.ListPurchaseOrders

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/list_purchase_orders_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/list_purchase_orders_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve a list of all Purchase Orders from Freshservice.

**Parameters**

- **entries_per_page** (`integer`, optional) Specify the number of entries to retrieve per page.
- **page_number** (`integer`, optional) Specify the page number to retrieve from the list of purchase orders. Useful for navigating paginated results.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.GetPurchaseOrder

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/get_purchase_order_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/get_purchase_order_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Retrieve details of an existing purchase order by ID.

**Parameters**

- **purchase_order_id** (`integer`, required) The unique identifier for the purchase order you wish to retrieve. This must be an integer.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

## FreshserviceApi.DeletePurchaseOrder

<br />
<TabbedCodeBlock
  tabs={[
    {
      label: "Call the Tool Directly",
      content: {
        Python: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_purchase_order_example_call_tool.py",
        ],
        JavaScript: [
          "/examples/integrations/resources/integrations/freshservice_api/delete_purchase_order_example_call_tool.js",
        ],
      },
    },
  ]}
/>

Delete a specified purchase order in Freshservice.

**Parameters**

- **purchase_order_id** (`integer`, required) The unique ID of the purchase order to delete from Freshservice. This ID identifies the specific order to be removed.

**Secrets**

This tool requires the following secrets: `FRESHSERVICE_API_KEY`, `FRESHSERVICE_SUBDOMAIN` (learn how to [configure secrets](/guides/create-tools/tool-basics/create-tool-secrets))

<ToolFooter pipPackageName="arcade_freshservice_api" />